We love to think that we sell travel experiences - not just trips. For the most part we do - when we talk to our customers, it's the experience they are looking for. But does buying "travel experiences" really make sense in the grand scheme of things?
I was heartened to read the following quote about changes people have once they hit their 50's and 60's:
We’ve stopped buying possessions for their lasting value and started purchasing experiences for the happiness they can deliver.
I love this quote because it really captures what I think a lot of my clientele believes.
What's most interesting is that comes form the Humble Dollar blog, a financial blog written by Jonathan Clements. We've read Mr. Clements for many years as he was a regular at the Wall Street Journal. Every once in a while I'll check out his blog - he always has down to earth advice founded in financial expertise. You can read his entire list at this "When I'm 64" post.
There's books and books written about what happiness is. But can experiences really make you happy? Type that into a Google Search engine and you'll get millions of affirmative responses. Much of it science based. Here's one such article - which I particularly like because it invokes behavioral economics.
A couple of other points from the studies (one by Matthew Killingsworth and Daniel Gilbert another by Thomas Gilovich):
So what exactly is a Travel Experience? It's a trip. But not just to get from point A to point B. There's no great happiness in driving to New York City. But if once you get there you're oing to see a great Broadway play - well - that's the experience. Here's some of the travel experiences our customers have had:
What's common about all these experiences? They are things we talk about years later. They are things we remember and savor. When we remember any of these experiences, we don't remember the long flight back or the issues with the hotel getting our bags to the room on time. Somehow we retain the positive memories. It makes us happy to not only experience but to remember. That's why people take so many pictures and videos. They want to remember these experiences. You just don't see people taking too many pictures of the latest TV or refrigerator they purchased.
So stop buying possessions. Buy experiences instead. And one of the greatest experiences you can purchase is travel. What's great is that there's so many types of travel experiences:
There's many more and many combinations. But whatever you call it, they are all great travel experiences.
So listen to the financial writers. Listen to the social psychologists. Listen to the behavior economist. And listen to your travel agent. Take the plunge. Start planning your next trip. You'll be happier for it.